Business

Keystone Bank, re-defining customer service & driving sustainable growth – Ohiwerei

268

The Group Managing Director/CEO of Keystone Bank Limited, Mr. Obeahon Ohiwerei has said that the bank has over the last 15 months, witnessed significant transformation both structurally and in market competitiveness.

 

In a chat with newsmen in Lagos on Monday, Mr. Ohiwerei, alluded to this on-going transformation and the strides made to date.

 

“What was otherwise a fringe bridge-bank player has increasingly reinvented itself in the market place as medium-sized in scale yet replete with the vibrancy, innovation and forward-looking stance of any major player.

 

“Besides re-energising our workforce across the country, Keystone Bank has invested substantially fully integrated service models that facilitate customer access to banking services across a broad range of channels”. He said.

 

Speaking further, the Bank Chief explained that the bank’s current strategic focus anchors on a blend of professionalism and best-in-class yet cost-effective technology to drive customer convenience across all touchpoints”.

 

He also alluded to recent successes in entrenching an audacious can-do spirit across the bank; a mind-set that is willing to go the extra mile in serving customers in the most innovative ways possible, yet undergirded with professionalism and utmost respect for corporate governance.

 

“Indeed, there are emerging dividends of this on-going re-engineering process. For the half-year ended June 30, 2018, the bank recorded a Profit Before Tax of N5.9billion compared with a loss of N7.1billion over the same period in 2017 while deposits have grown from N209billion in August 2017 (when the new management came on board) to N358billion as at November 2018.”

 

Driven by seasoned professionals drawn from leading banks in the industry, the Executive Management Team is well aware of the potential pitfalls in pursuing unbridled bank-growth, particularly in the face of pressure for turnaround performance.

 

However, in the words of the CEO, “we have consistently maintained an expansive yet responsible appetite for risk asset creation, striking the required balance across all key regulatory ratios without stifling growth. As such we have remained a net placer of funds in the interbank market with over the last 10months till this minute.

 

“One of the key elements of our revised vision statement is the word preferred and the import of it is to take us above the fray and elevate the discussion beyond traditional matrices of balance sheet size, asset base, branch spread and the like, which are still important though.

 

“Rather it commits us to delivering excellent services in all we do such that customers trust us and repeatedly want to do business with us.

 

“Growth for us is not a 100-metre dash but a marathon where we shall not only stay competitive in the short to medium term but put in place every required resource to ensure our growth is sustainable in the long term.

 

“We are excited about our future and cherish both our new customers and those that have kept faith with us through the years.

 

“At Keystone Bank, when we say #We Grow Together, our commitment is to ensure that every experience reinforces the truth that we are a professional, responsive and dependable financial solutions provider, always within reach through all our channels.” Ohiwerei concluded

Attachments area

 

Leave a comment

Related Articles

Nigeria’s inflation rate rises to 34.80% in December 2024 up from 33.60%

Nigeria’s inflation rate rose to 34.80 percent in December 2024, up from...

Transactions with GHL: FirstBank dispels misleading reports, reaffirms commitment to excellent, standard banking services

First Bank of Nigeria Limited (FirstBank) has distanced itself from a recent...

Nigeria’s Economy Soars as Customs Records N196.94trn Trade Value in 2024

The Nigeria Customs Service (NCS) has achieved a remarkable milestone, recording a...

CBN Slams N1.35bln Fine on Nine Banks for Cash Scarcity

The Central Bank of Nigeria (CBN) has imposed a total fine of...

Tinubu Calls for Boost in Regional Trade to Drive African Growth

President Bola Tinubu has emphasized the importance of Africa focusing on internal...

Nigerian Treasury Bills Auction Shatters Records with 283.42% oversubscription

The Central Bank of Nigeria (CBN) has announced a staggering 283.42 percent...

Naira hits new low, slumps to N1,665/$1 in parallel market despite official market gains

The Nigerian Naira on Monday depreciated to N1,665 per dollar in the...

U.S. dollar strength drives oil prices down amid market pressure

By Samuel Akpan with agency report Global oil prices took a step...

Domestic Crude Oil Sale Initiative: Tinubu’s Strategic Move Pays Off

President Bola Tinubu’s directive to sell crude oil and refined products in...

CBN Sets Daily POS Transaction Cap at N100,000 for Agents

The Central Bank of Nigeria (CBN) has introduced a new policy aimed...

FirstBank’s Decemberissavybe 2024 kicks off with Kenny Blaq’s “Reckless” Musicomedy

December is a joyous season in Nigeria, a time when individuals take...

Nigeria’s Inflation Rate Rises to 34.6% in November

Nigeria’s inflation rate has risen to 34.6% in November, up from 33.8%...

Illicit mint naira sale: CBN slaps N150m fine on erring banks

The Central Bank of Nigeria (CBN) has introduced a strict measure to...

FG Sets December 16 for N120 Billion Bond Sale

The Federal Government, through the Debt Management Office (DMO), has announced plans...

Naira plummets to N1,780 per dollar, reversing recent gains

The Nigerian Naira experienced a sharp value decline on Wednesday, falling from...

Naira Posts Strong Gains Against Euro Amid Forex Market Reforms, European Political Uncertainty

The Nigerian naira has made significant gains against the European currency at...

Netflix debunks exit rumour, reaffirms commitment to Nigeria

Streaming platform Netflix has dismissed rumours suggesting it plans to withdraw from...

Nigeria’s private sector records first job decline in months amid inflationary pressures

Nigeria’s private sector experienced its first decline in employment in seven months,...

Foreign Holdings in Nigeria Drop Amid Naira Crisis, Corporate Cos’ Exits

Nigeria has experienced a sharp decline in foreign direct investment (FDI) inward...

FG begins N50 electronic levy deductions on Opay, Moniepoint, Kuda transactions

The Federal Government has commenced the deduction of a N50 electronic levy...