Journalism of Courage

Osinbajo to corporate companies: Show drive for improved services, confidence-building in customers

…says MTN is an important part of Nigeria's story, we regard MTN as an important partner

Nigeria’s Vice-President, Prof. Yemi Osinbajo (SAN), has urged corporate organisations operating in the country to show commitment to improving services and building confidence in the people.

He said as corporate business organizations it was imperative to ensure accountability in providing services to their customers and paying greater attention to their needs.

Osinbajo spoke when he received members of the board of a telecoms giant, MTN, led by the company’s Group President/ CEO, Mr Ralph Mupita, at the Presidential Villa, Abuja.

“Corporate organizations should be more accountable in their services, in the ownership structure, and also in paying attention to the needs of the people.

“Companies that ensure this will experience progress, as this is the right direction to go.

“Going forward, most corporates will find that attaching greater importance to the people is the way to go,” the Vice-President said.

He noted that for telecommunication firms like MTN, “financial inclusion is crucial, so is broadband connection in deepening access and will help to connect hard-to-reach places, and to retail social welfare and services.”

Osinbajo commended MTN for its contribution to the country, adding that the company “is clearly an important part of Nigeria’s story”.

“The company’s investment was crucial when Nigeria needed to show that not only is there a large population in the country, but that it is a large market. The market was severely underestimated for a long time.

“So, MTN is an important part of our story, we regard MTN as an important partner,” he said.

In his remarks, MTN’s Group President, Mupita, disclosed that the telecommunications company intended to deepen its structure of ownership in Nigeria.

He said: “We will sell another 14% to Nigerian individuals and institutions. We want to have the largest retail-based shareholding in Nigeria.

“We want at least 2 million Nigerian shareholders, deepening our roots in Nigeria.”

He added that MTN as a corporate citizen is responsible in all the countries where it is represented, noting that “Our vision is to drive digital solutions for Africa’s progress, and in MTN, we are building PAN-African leadership.”

Other members of the MTN delegation include the Chairman, MTN Nigeria, Mr Ernest Ndukwe, Group Chief Finance Officer, Mr Tsholofelo Molefe, MTN Nigeria CEO, Mr Karl Toriola, and Chief Corporate Services Officer, Mr Tobechukwu Okigbo.

READ ALSO: For three unbroken years, Dangote, MTN emerge Africa’s most admired  brands

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