Journalism of Courage

Delta Passenger’s Christmas Presents in Checked-In Luggage Replaced With Dog Food, Garbage

In a statement sent to Persecondnews.com, a spokesperson for Delta Air Lines said, "We apologize for this customer's experience following Air France flight 334. We have affirmatively connected with our partners at Air France and the customer to find a resolution."

A Delta airline passenger recently had several Christmas presents in her checked luggage replaced with dog food, garbage and other unwanted items following a flight home from Paris.

Gina Sheldon, of Portsmouth, New Hampshire, also found an old T-shirt and a shaving cream bottle in her bag, Persecondnews.com gathered on Friday.

“There was a leather jacket I had purchased for my 16-year-old,” Sheldon said. “I had bought these really cute leather wristlet band purses that I had bought to give to various family and friends.”

Ms Sheldon said she spent 11 days in Italy and stopped in Paris for a few days for business on her way home recently.

“When it goes through the scan and it continued on its journey, it looks like a real luggage product,” she said about the objects that ended up in her bag.

Sheldon booked her flight through Delta airlines, but it was operated byAir France.

In a statement sent to Persecondnews.com, a spokesperson for Delta Air Lines said, “We apologize for this customer’s experience following Air France flight 334. We have affirmatively connected with our partners at Air France and the customer to find a resolution.”

Ms Sheldon said she appreciates Delta’s concern and helping her file a claim for the goods.

“I went to a friend’s house for a holiday party and I had all these different gifts to give them, and instead I walked in with a bottle of champagne and a good story,” Ms Sheldon said.

 

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