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E-Hailing Services Not Banned at Nigerian Airports – FAAN

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By Omoyeni Ojeifo

The Federal Airports Authority of Nigeria (FAAN) clarified that its ongoing discussions with e-hailing platforms like Uber and Bolt are aimed at resolving security, safety, and traffic management issues—not imposing a total ban.

The agency emphasized that these talks focus on improving operational visibility, passenger safety, and accountability for airport pickups.

“FAAN wishes to clarify that its position is not, and has never been, directed at limiting passengers’ access to transportation options or undermining the important role that e-hailing services play in providing convenient mobility to air travellers,” it stated.

The Authority explained that airports are highly regulated environments, requiring commercial transportation services to operate within a framework that gives FAAN visibility over vehicles, drivers and their operations.

“This is particularly important given the volume and nature of passenger movements at our airports and the need to ensure that persons providing transportation services within the airport environment are identifiable, accountable and properly integrated into the airport’s operational and security framework.”

FAAN also addressed concerns surrounding the Airport Car Hire Rank Management System (ACHRAMS).

“ACHRAMS is not an e-hailing application and is not intended to compete with or replicate the services provided by Uber, Bolt or any other e-hailing platform.

“It was developed to provide operational visibility and tracking within the airport environment, while facilitating the management of applicable concession and related airport charges,” it explained.

Persecondnews recalls that FAAN introduced the Airport Car Hire Rank Management System (ACHRAMS) in July, amid efforts to regulate airport transport, with e-hailing pick-ups subsequently restricted pending operational agreements with the operators.

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The Authority further cited complaints and operational challenges involving commercial transportation around airport premises, including passenger solicitation and touting.

It noted that these concerns had made it necessary to establish a clear framework for managing commercial transportation activities within airports.

The Authority has been engaging relevant e-hailing operators to develop a workable arrangement that recognises their services while addressing the peculiar safety, security, accountability and passenger-experience requirements of airports.

“The current situation should therefore not be misconstrued as FAAN declaring a blanket prohibition on e-hailing services.”

FAAN acknowledged the convenience e- hailing platforms provide to passengers, as well as concerns from travellers who may experience inconvenience while the issues are being addressed.

It expressed confidence that a mutually acceptable understanding would be reached shortly, while reiterating its commitment to working with mobility providers.

FAAN said the objective is to ensure that passengers continue to have safe, secure and convenient transportation options at Nigerian airports.

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